Guarantee on Monument Orders

At the City Monument Company, we pride ourselves on the high quality of materials and craftsmanship that go into each and every memorial we produce. We want you to be 100% satisfied with the results. That’s why we guarantee every memorial we sell against defects in material or workmanship—and we put it in writing……

We want you to have the peace of mind that your memorial will be just what you wanted and will stand the test of time. With our 100+ year track record, you can be certain we'll be here to honor our guarantee in the years to come.

Memorial Guarantee
We hereby certify the memorial you purchased was fabricated from the finest quality natural granite and/or true memorial bronze.

We guarantee the granite used is free from defects that would render it unsuitable for memorial purposes and that it will not check, crack or disintegrate.

We guarantee any bronze used is cast by one of the world’s finest foundries and that all letters, numerals and ornamentation are hand chased and highlighted.

Should any part or parts of the memorial covered by this warranty ever prove to be defective in either material or workmanship, we will replace them free of all expense to the purchaser or their heirs.

We regret we cannot be responsible for damage done to the memorial by moving equipment, vandalism, unusual environmental or atmospheric conditions, or natural disasters.

This guarantee will be honored by the company where it was purchased or at any of the other locations listed.